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VCF Lens

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Support information for VCF Lens, a private on-device VCF learning app.

Last updated: May 17, 2026

Support

For VCF Lens support, privacy questions, or data-source questions, use the public links below.

Please do not send genome files or screenshots that contain personal genetic data.

Useful Details

  • App version
  • iOS version
  • Imported file type: .vcf, .vcf.gz, or .bgz
  • The screen or action where the issue happened
  • Any error text shown by the app

Common Questions

Does VCF Lens upload genome data?

No. VCF Lens scans imported VCF files on the device and does not upload genome data to the developer.

Which file types can VCF Lens import?

VCF Lens can import .vcf, .vcf.gz, and .bgz files selected by the user.

Is VCF Lens medical software?

No. VCF Lens is for personal learning only. Results are not diagnosis, treatment guidance, medical advice, or personal health prediction.

How do I delete imported files?

Open the local file list in the app and delete the imported file. Deleting the app also removes app-local files and scan results, subject to normal iOS backup behavior.

Is VCF import free?

Yes. VCF import is free in this version.

Is an account required?

No account is required. A sample VCF is included for learning and review.